ITIL Foundation (ITIL 4 Foundation Edition) introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organization work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps, and Lean, and traditional process and project management, with a flexible value-oriented operating model.

The ITIL Foundation (ITIL 4 Foundation Edition) certification is automatically achieved after passing the ITIL Foundation exam. The ITIL Foundation course provides an optimal preparation to pass the exam and, therefore, to obtain the certification.

The ITIL Foundation level is a prerequisite to continue with the following levels of ITIL 4 qualification.

The ITIL Foundation (ITIL 4 Foundation Edition) course provides delegates with an extensive introduction to the core concepts of ITIL. It helps your understanding of the ITIL principles and demonstrates how they can improve an individual’s work and the work of the organization.

ITIL® is a registered trade mark of Axelos Limited, used under permission of AXELOS Limited. All right reserved.